How do I un-invoice an order

From the POS dashboard go to Tools on the left hand side menu and choose Un-invoice Order.

On Un-invoice Order Page enter Invoice number (in our example, it is #6086) and reason for un-invoicing this order and employee name who is un-invoicing the order.

Turn on both check boxes to make order status to “Booked”.

• Change Order Status for Picked (Should be turned on)
• Change Order status for Shipped (Should be turned on)

Now click on “Uninvoice Order” button and your order will be un-invoiced and system will show a confirmation message that your invoice order is now un-invoiced.